Customer Service

Campus Images
3060 E Miraloma Ave , Anaheim, CA 92806
Email - info@universityframes.com
Phone - 800.711.1977

Shipping/Delivery Information
Orders are shipped via FEDEX ground. Orders are shipped in approximately 3-4 week. We only ship on business days. All our frames are custom made to order and shipped completed.

Payment Methods
We accept Visa, MasterCard, Discover and American Express.

Order Cancellation
An unframed Lithograph order may be canceled at any time before shipment occurs. Since our frames are made to order, a frame order may only be cancelled for a full refund if assembly of the framed pieces has not been completed.  If you wish to cancel an order please call 800.711.1977 and place your request with a customer service representative.  Re-stocking fee may apply.

Returns

If you choose to return your frame we will be glad to refund the cost of your purchase less a 25% re-stocking fee. Refunds will be credited in the way of your original method of payment. The cost of returning the frame is your responsibility and all returns must be received back to us in new, undamaged condition and in original packaging.

Damaged Products

All damaged claims must be reported to Landmark within 3 business days. Please call (do not email) 800.711.1977 to report any claims. Please keep damaged merchandise in its original packaging and exterior box so the carrier (UPS, FedEx, etc.) can inspect the damages. Landmark will replace only damaged or defective merchandise. Damaged merchandise will be replaced at no cost to the customer as soon as possible.

Privacy Policy
When you register with our site or make a purchase, we obtain some personal information such as email, address, etc. The information will only be used for internal marketing and administrative efforts. We will never sell any of your personal information to a third party.